ITINERARY

1. Arrive at Tortugas Snorkel Center and Beach Bar and start your check in. Here you will pay the remaining balance.
2. Our experienced crew will pick you up at our very own private pier.
3. Board our custom-made boat and receive full safety briefing.
4. Take a short boat ride, get ready for a smooth take off from our on-board platform.
5. Fly high in the sky like a bird.
6. Land back on-board boat.
7. Enjoy Tortugas Beach Club and all it has to offer in this unlimited Beach Break.
8. Relax on beach lounge chairs, bounce on the adventure “funtastic” water park, snorkeling from the shore or just enjoying of our menu of delicious Mexican food, fresh sea food and incredible cocktails (not included).

IMPORTANT DETAILS

Duration: 30 to 45 minutes at the boat and about 15 minutes flying. You can stay at the beach club from 8 am to 5 pm.

Starting Point : Tortugas Snorkel Center and Beach Bar main Entrance. Carretera Costera Sur Km. 8, Zona Hotelera Sur, 77600 San Miguel de Cozumel

Meeting time: From 9am to 3pm

Minimum # of passengers: 1

Maximum # of passengers: 4

INCLUSIONS & EXCLUSIONS

✅ Parasailing Single or Tandem at designated times (12 minutes flight)

✅Access to Tortugas Beach Club

✅ Professional Bilingual Staff

✅ Inflatable Water Park and beach amenities

✅Unlimited Beach Break

✅Water Park and beach amenities

✅Free Parking

✅Showers and Dressing Rooms

❌À la carte menu

❌Lockers

❌Towels

❌Shopping Areas with souvenirs, Mexican handcrafts, and photo shop

❌Drinks at Tortugas Bar

❌Fish Therapy

❌Hair Braiding

❌Outdoor massage services

❌$6 USD for the Marine and Pier Fees

ADDITIONAL DETAILS

• It is important to be aware that the remaining balance will be charged at the meeting point (preferably in cash). Credit card may be used, but you will have to pay the added 10% bank commission.
• Minimum Age to Participate is 7 years old.
• This tour departs and ends at Tortugas Beach Club
• Travelers under 18 years MUST be accompanied by a parent or guardian.
• This tour is not suitable for Travelers with limited mobility.
• Tandem flight is available at the crew discretion for safety reasons.
• Maximum Weight Limit for Single Flight is 280 Lbs.
• Maximum Weight Limit for Tandem Flight is 400 Lbs.
• IMPORTANT: We are committed to protecting the ocean environment and Cozumel’s vast coral reefs; therefore, the use of any type of sunscreen, sunblock, or suntan lotion which could eventually make its way into the ocean is no longer allowed. We suggest the use of long-sleeved UV-filtering shirts, hats, and sunglasses to protect yourself from the sun. Coral, fish, and all other sea creatures thank you for your cooperation!

Tortugas snorkeling center and Beach Bar and Club:

• Travelers under 18 years MUST be accompanied by a parent or guardian.
• Minimum age for alcohol consumption is 18 years old.
• This tour is suitable for Travelers with limited mobility, using a walker or wheelchair (not all the activities are accessible).
• Snorkeling is not available for people with hearth/lungs problems, epilepsy, recent surgery (6 months) and/or pregnant women.
• It is important to be aware that the remaining balance will be charged at the meeting point (preferably in cash)
• A valid photo ID may be required as proof of age for the consumption of alcoholic beverages. The legal drinking age in Mexico is 18 years old. Minors will not be served alcohol, even with parental consent
• Tortugas reserves the right to refuse service of alcoholic beverages to guests that appear intoxicated, are unruly or underage.
• The participation in any and/or all the services and attractions offered by the tour operator are entirely at the guest’s sole discretion, risk, and responsibility
• Some beach services and attractions may be subject to age, height and/or weight requirements/ restrictions.
• The use of any and/or all non-motorized water toys will be subject to and in accordance with the laws, terms and conditions of use mandated by the tour operator, local, state, and federal authorities
• The number of non-motorized water toys offered complies with Cozumel’s National Marine Park regulations and they are offered on a first come, first-serve basis
• All children under 12 years old and all non-swimmers must be accompanied and supervised one-on-one by a parent or legal guardian who must always remain in the water within arm’s reach of the child or non-swimmer. Older children should not be left in charge of younger children in the pool area
• Floating Park Restrictions
• Guests must be aware of the game’s linking intersection and surfaces
• All children under 12 years old and all non-swimmers must be accompanied and supervised one-on-one by a parent or legal guardian
• Guests must be aware of signs on the games
• Pushing, acrobatics, wrestling, violence, any unruly behavior, or act that might endanger the welfare of oneself or other visitors are not allowed
• Admission to the Floating Park may be refused to any guests afraid of heights, pregnant and nursing women, guests with medical conditions such as back, neck, joint or muscular injuries, heart conditions, recent surgeries (up to 6 months, or those who are believed to be under the influence of alcohol, impaired by any drug or medication, or who might create an unsafe environment for others
• Guests must obey the instructions of the lifeguards and other park staff
• Eyeglasses are not permitted. In cases of absolute necessity, non-breakable lenses and frames may be allowed
• Visitors are obliged to use an appropriate bathing suit that is free of rivets, zippers or other metallic accessories that may scratch the surface of the Floating Park
• The Floating Park may be evacuated and disassembled at any time in order to ensure the safety and the well-being of the guests
• All injuries should be reported immediately to the park staff
• Travelers under 18 years MUST be accompanied by a parent or guardian.
• Minimum age for alcohol consumption is 18 years old.
• This tour is suitable for Travelers with limited mobility, using a walker or wheelchair (not all the activities are accessible).
• Snorkeling is not available for people with hearth/lungs problems, epilepsy, recent surgery (6 months) and/or pregnant women.
• It is important to be aware that the remaining balance will be charged at the meeting point (preferably in cash)
• A valid photo ID may be required as proof of age for the consumption of alcoholic beverages. The legal drinking age in Mexico is 18 years old. Minors will not be served alcohol, even with parental consent
• Tortugas reserves the right to refuse service of alcoholic beverages to guests that appear intoxicated, are unruly or underage.
• The participation in any and/or all the services and attractions offered by the tour operator are entirely at the guest’s sole discretion, risk, and responsibility
• Some beach services and attractions may be subject to age, height and/or weight requirements/ restrictions.
• The use of any and/or all non-motorized water toys will be subject to and in accordance with the laws, terms and conditions of use mandated by the tour operator, local, state, and federal authorities
• The number of non-motorized water toys offered complies with Cozumel’s National Marine Park regulations and they are offered on a first come, first-serve basis
• All children under 12 years old and all non-swimmers must be accompanied and supervised one-on-one by a parent or legal guardian who must always remain in the water within arm’s reach of the child or non-swimmer. Older children should not be left in charge of younger children in the pool area
• Floating Park Restrictions
• Guests must be aware of the game’s linking intersection and surfaces
• All children under 12 years old and all non-swimmers must be accompanied and supervised one-on-one by a parent or legal guardian
• Guests must be aware of signs on the games
• Pushing, acrobatics, wrestling, violence, any unruly behavior, or act that might endanger the welfare of oneself or other visitors are not allowed
• Admission to the Floating Park may be refused to any guests afraid of heights, pregnant and nursing women, guests with medical conditions such as back, neck, joint or muscular injuries, heart conditions, recent surgeries (up to 6 months, or those who are believed to be under the influence of alcohol, impaired by any drug or medication, or who might create an unsafe environment for others
• Guests must obey the instructions of the lifeguards and other park staff
• Eyeglasses are not permitted. In cases of absolute necessity, non-breakable lenses and frames may be allowed
• Visitors are obliged to use an appropriate bathing suit that is free of rivets, zippers or other metallic accessories that may scratch the surface of the Floating Park
• The Floating Park may be evacuated and disassembled at any time in order to ensure the safety and the well-being of the guests
• All injuries should be reported immediately to the park staff

Recommendations:

• Cash or credit card (VISA, Master Card or American Express) for restaurant, shopping, and gratuities
• Comfortable beachwear
• Swimwear
• Long-sleeved UV filtering shirts
• Sandals
• towel

CANCELLATION POLICY & COVID 19

• FREE cancellation and full refund will be issued if notified within a minimum of 24 hours prior to your tour time; if it is made within less than 24 hours in advance, booking fees cannot be refunded
• If you show up under the influence of drugs or alcohol, we will not allow you to take part in the activity and we will not issue a refund.
• Our tours can operate in light rain and other moderate weather conditions; however, tour may be canceled in the event of severe or unsafe weather conditions with a full refund.

Safety & Health Guidance

• Guests must follow safety guidelines from the staff to prevent the spread of Covid-19.
• Staff will remind guests to keep physical distance, during the reception and brief-in
• Health screening of guests at the check-in will be made through a quick test that involves temperature checking; any guest showing signs of respiratory illness such as coughing, and sneezing will be excluded from the tour
• Each guest will be asked to sign a declaration of health upon arrival
• We will allow healthy people to enjoy the tour; the staff will encourage guests to use a face mask/face covering upon arrival. Due to local government policies, the use of face mask/face covering is mandatory
• Guests must wear face mask/face coverings in communal areas, near other guests, and when interacting with the staff
• The staff will provide each guest antibacterial gel (at least, 70% alcohol) upon arrival
• We have additional hand sanitizing dispensers to reduce the spread of viruses and bacteria
• We will encourage guests to follow the handwashing protocol frequently, with soap and water for 20 seconds before and after any activity