Some of the earliest concepts of travel agents took place in the 19th century. Thomas Cook, who was born in Melbourne, Australia in 1808, pioneered the first agency using Victorian railways and steamships to organize the first package trips. By 1841, he had founded Thomas Cook & Son and was expanding their services by including international travel. There has been an immense amount of change since then. However, travel agents continue to play a crucial function in customizing clients' vacations for their individual needs and wants.
The relationship between travel agencies and tour operators
As the industry changes, it has become important to specialize in certain experiences. Tapping into niches like ecotourism, V.I.P Vacations, adventure tours and my favorite Extreme adventure. The role of travel agencies hasn't stopped evolving due to the change in customer preferences. Agents have the opportunity to offer unique preferences with the use of technological advancement, guaranteeing relevance in a sea of information in the energetic world of travel.
Maintaining a good relationship with suppliers
Suppliers are one of the most important relationships to cultivate. It's essential to have fantastic and reliable supplier relationships in all parts of the world. Having a supplier you can depend on is priceless and will make your life much less stressful, while guaranteeing 100% satisfaction for your clients.
At Safetours Cozumel we strive for a long and prosperous supplier relationship. Email and whatsapp communications are all important and are the building blocks to add substantial value to your company.
The Perks
Communications greatly improve after face-to-face meetings, so we would like to invite you to meet us in person on the tropical island of Cozumel. Giving you the chance first-hand to experience an adventure like snorkeling on the second-largest barrier reef in the world, or an exhilarating ATV ride to Jade Cavern, or a jeep tour to ancient Mayan ruins. We offer familiarization trips. This gives you the perfect opportunity to try out the tours for yourself. These are the perks of actively engaging in your travel profession.
Life becomes much easier when you have a supplier that you can count on to deliver what you have agreed to supply to your customers. Approaching every supplier / agent relationship individually.
Regardless of the large number of suppliers you have in different locations, the services they provide for you and how much annual turnover you do together is important. Our relationships with travel agents are equally important to us. We approach agent and client relationships individually. This helps build a rapport, while listening to the needs of clients, establishing trust and making ourselves available for questions, so everyone is well-informed.
Locations
As a family-owned business, our commitment to personalized service extends beyond individual travelers. Our personalized service sets us apart, ensuring that each excursion is tailored to meet the unique needs and preferences of every group.
Coordinating tours in Cozumel, Cancun, Playa del Carmen, and the Riviera Maya. When working with us, it guarantees individualized attention that large companies cannot provide. Our strong connections with local tour operators allow us to offer exclusive experiences and insider access.
Promoting Suppliers
When you promote your supplier, everyone wins, you, your suppliers and, most importantly, your customers.
Mentioning us on your website not only increases your wealth, it also showcases what incredible activities you have on offer. Variety really is the spice of life, and in this competitive market, promoting ancient ruins to snorkeling in crystal-clear waters, really gives customers something to talk about.
Cultivating healthy and profitable relations with suppliers is a win-win situation. The result is satisfied customers who will return yearly to book with you again and again.
By Santana Warner
